Business Analysis Practice Course

The Business Analysis Practice course introduces the essential skills of business analysis. The emphasis throughout is on practical learning, using real-life case studies to introduce key skills including strategic analysis, stakeholder management, business activity modelling, gap analysis and making a business case. The course is presented by one of our expert training consultants, pictured below. Every member of the Business Analysis (BA) training team offers extensive professional knowledge and wide-ran

Description

Business Analysis Practice (a three-day course)

Course Content

Business analysis rationale

  • The scope of business analysis.
  • Definition of business analysis.
  • The development of business analysis.
  • The business change lifecycle.
  • Roles in business analysis.

Strategic analysis in context

  • External analysis – PESTLE, Five Forces Analysis.
  • Internal analysis – Resource Audit, MOST.
  • Building a SWOT analysis.
  • Critical success factors and key performance indicators.
  • Measuring performance – the Balanced Business Scorecard.

A project approach to business analysis

  • Initiating a business analysis study.
  • Defining terms of reference.

Understanding business situations

  • Review of investigation techniques.
  • Documenting the business situation:
    • Rich pictures
    • Mind maps
    • Fishbone diagrams.

Business perspectives

  • Identifying stakeholders.
  • Analysing stakeholders – Power/Interest Grid, RACI.
  • Stakeholder management strategies.
  • Defining business perspectives – CATWOE.

Analysing and modelling the business activities

  • Types of business activity.
  • Building a conceptual business activity model.
  • Consolidating perspectives and building consensus.

Identifying potential solutions

  • Business events.
  • Business rules.
  • Business process models.
  • Exploring the gap between the current and desired situation.
  • Identifying areas for business improvement – POP-IT.
  • Taking a holistic approach to business improvement.

Making the business case

  • Analysing feasibility.
  • Contents of a business case.
  • Options.
  • Costs and benefits.
  • Impacts and risks.
  • Lifecycle for the business case.

Similar events

3 separate linked courses, carried out over a total of 9 days.

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This BCS Certificate in Business Analysis Practice course takes you through an end-to-end holistic business analysis process. This holistic approach considers four aspects of a business system: the processes, the people, the organisational context, and the technology. Starting with the rationale for a holistic approach, the course provides a clear understanding of the strategic context and the project discipline needed for business analysis.

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