Catalogue

The TOGAF® standard is the foremost generic framework in the field of IS/IT Architecture. It contains substantial guidance on what to do to establish an architecture practice and then how to use it in connection with planning the longer-term transformation of the enterprise (strategic architecture), and designing capabilities to support it.

3 separate linked courses, carried out over a total of 9 days.

The Business Analysis Practice course introduces the essential skills of business analysis. The emphasis throughout is on practical learning, using real-life case studies to introduce key skills including strategic analysis, stakeholder management, business activity modelling, gap analysis and making a business case. The course is presented by one of our expert training consultants, pictured below. Every member of the Business Analysis (BA) training team offers extensive professional knowledge and wide-ran

This BCS Certificate in Business Analysis Practice course takes you through an end-to-end holistic business analysis process. This holistic approach considers four aspects of a business system: the processes, the people, the organisational context, and the technology. Starting with the rationale for a holistic approach, the course provides a clear understanding of the strategic context and the project discipline needed for business analysis.

If you are new to Citrix or if you are planning a move to Citrix Cloud, this course is a necessary step in enabling you with the right training and skills to manage and deploy Citrix Workspace successfully. This foundational administration course covers the aspects of installing, configuring and managing a Citrix Virtual Apps and Desktops 7 environment, how to manage an on-premises Citrix solution and migrate from an on-premises solution to cloud using the Citrix Cloud management plane.

This accelerated CISSP course will get you your CISSP certification in just six days. The CISSP (Certified Information Systems Security Professional) is globally recognised as the gold standard IT security certification – learn the skills you need to achieve it at twice the speed.

This training course describes the functions and operations associated with managing endpoint and cloud application protection utilizing multi-factor authentication approaches. Hands-on exercises paired with practical use cases provide a rich educational experience to quickly gain expertise on the RSA.

Key Features of this CISSP Training: - Earn CISSP certification — exam voucher included with course tuition fee - Official (ISC)2® course materials with a preferred (ISC)2® official partner - Access to hundreds of exam prep questions - After-course instructor coaching benefits included

Service Integration And Management (SIAM®) is a methodology used to manage multiple service providers and to integrate them seamlessly to provide a single business-facing IT organisation. The Service Integration And Management (SIAM®) Foundation exam will test your knowledge and understanding of the terminology and the core principles. The SIAM® Certification covers themes such as the potential benefits as well as the challenges and risks of implementing Service Integration And Management.

The 3-Day ITIL® 4 Foundation course is designed as an introduction to ITIL 4 and enables candidates to look at IT service management through an end-to-end operating model for the creation, delivery, and continual improvement of tech-enabled products and services. ITIL 4 takes candidates through a service value system that provides a holistic picture of what it really means to contribute to business value.

The purpose of ITIL 4 is to provide organizations with comprehensive guidance for the management of IT-enabled service in the digital economy. A key aspect to the digital economy is digital technology, the changes created by which requires organizations to work differently – the need for an effective Digital & IT Strategy being clear.

The 5-day ITIL®4 Managing Professional transition module is designed to allow ITIL v3 candidates who have already invested to easily transition across to ITIL 4. They can gain the designation of ITIL 4 Managing Professional via one course and one exam. The transition module enables candidates to recognise their previous achievements while still gaining the up-to-date skills and knowledge needed to navigate the digital service economy.

For an organization to effectively create, deliver and support its products and services it is essential to understand value and how value is created across each and every activity performed across the Service Value Chain. This 3-day course will describe how value streams can be built and managed in a holistic way and how continual iterations and feedback loops can be included.

To drive stakeholder value, all stakeholders must contribute to the co-creation of service value. The Drive Stakeholder Value 3-day course aims to guide stakeholders, whether they are customers or service providers, through the principles and practices of co-creating value through services.

Organizations are becoming increasingly digital-enabled and the scope of the High Velocity IT 3-day course is the primary activities in the digital value chain.

This 3-day course explores and explains principles, methods, and techniques that can be universally used to direct, plan, and improve. Thorough planning creates a shared understanding of how work will be organized and managed, allowing contributors to understand their roles and to coordinate and collaborate efficiently and effectively.

The purpose of ITIL 4 is to provide organizations with comprehensive guidance for the management of IT-enabled service in the digital economy. A key aspect to the digital economy is digital technology, the changes created by which requires organizations to work differently – the need for an effective Digital & IT Strategy being clear.

This ITIL 4 Foundation ​training is accredited by Peoplecert and is designed to introduce delegates to the management of IT-enabled services. Learn the language of IT service management and key concepts that will allow you to improve your work and the work of your organization using the ITIL 4 guidance. Delegates will gain an understanding of the ITIL 4 service management framework and how it has evolved in response to technology changes and new ways of working including DevOps and Agile.

This training course and associated certification will help candidates with existing ITIL v3 certifications transition to the ITIL 4 Managing Professional (MP) status. It will provide candidates with an understanding of new ITIL 4 concepts and definitions, as well as the key differences between ITIL 4 and previous versions of ITIL. It will also provide an overview of key elements from the four ITIL MP modules: Create, Deliver and Support, Drive Stakeholder Value, High Velocity IT, and Direct, Plan & Improve

The ITIL 4 Specialist Create, Deliver and Support module builds on the concepts introduced in ITIL 4 Foundation. It is ideal for IT practitioners and leaders who want to make improvements to their organization’s service management methods, and to the operation of IT-enabled digital products and services. CDS focuses on a practical and holistic approach to the creation and management of effective services, including the creation and improvement of value streams for new and existing services.